Top 9 reasons why customers hate IVR
Most customers are aware of Interactive Voice Response (IVR) systems, and some may even use them regularly. However, there is a good...
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"Onvego managed to dial the speech recognition engine to the specific language parts needed for any known task. By doing that, they greatly increased the accuracy of speech recognition.
...This improvement comes in very handy in telephony applications."
Alon C.
CTO, Phone.com & Founder, VocalTec
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