Blogs

Handling the phone lines can be a source of frustration for your team and your customers. From confusing flowchart systems to spam calls, you need a way to streamline your phone calls. Onvego’s Smart Receptionist as a Service (SRaaS) could be the answer to your phone troubles. The Onvego Smart Receptionist connects with any telephony or VOIP system to offload simple tasks and simplify multi-step tasks. The powerful voice AI offsets the demand on your employees while creating

Changing and improving human lifestyles and environments has been a priority for technology since its inception. The world is constantly evolving due to technology, and with these ongoing changes comes a more relaxed way of life. Vehicles, one of the biggest technological developments we've witnessed, are proof of this. With this, we can travel great distances in such a short amount of time. Now, it appears that voice recognition technology will be the next advancement that w

An increasing number of companies want to improve the customer experience (CX) and stand out from the competition in a world where interacting with businesses through digital channels is becoming increasingly popular. Read on for a discussion of how companies can use conversational AI to create an omnichannel customer experience, and the benefits this brings everyone. Today’s consumers are increasingly demanding a better customer experience. Omnichannel customer service solut