Privacy Policy

1. Information Collection

• Information You Provide: We collect information you provide directly, such as your name, email address, and business details when you request a demo, contact support, or create an account.
• Service Data (Customer Data): In providing our Conversational AI services, we process data extracted from your cloud telephony or business VOIP systems to the extent relevant for service delivery.
• Automated Collection: We may collect non-identifiable Analytics Information (aggregated usage data) to improve our R&D and business operations.

2. Use of Information

We use the information we collect to:

• Provide, maintain, and improve the DCC and associated Services.
• Process Output Data (voice data repositories) resulting from AI processing for your business use.
• Communicate with you regarding updates, support, and administrative matters.
• Personalize your experience and fulfill the purposes for which the data was provided.

3. Data Sharing & Processing

• No Sale of Data: Onvego does not sell your personal information.
• Service Providers: We may share data with third-party vendors only as necessary to provide the Services.
• Legal Compliance: We may disclose information if required by law or a valid legal process.

4. Ownership & Intellectual Property

• Customer Data: Customers retain ownership and responsibility for the legality and accuracy of the data they provide.
• Analytics: Onvego remains the sole owner of anonymous, non-identifiable Analytics Information derived from the use of the DCC.

5. Your Choices

• Cookies: Most browsers allow you to reject cookies, though this may affect site functionality.
• Marketing: You may opt out of promotional emails at any time by following the instructions in the message or contacting us directly.