Blogs

Get the latest in voice AI trends, insights, and best practices.

3 shifts UCaaS providers need to make to modernize their services

In recent years, UCaaS (Unified Communications as a Service) has become an increasingly popular choice for businesses looking to...

Voice AI for UCaaS

Jan 6, 2023

Delivering small business value with voice AI

Business leaders who are on the fence about voice AI may have concerns about the changes technology can bring. However, conversational AI...

Voice AI for UCaaS

Dec 16, 2022

How adding a smart AI receptionist can help your small business customer grow

Small and medium businesses (SMBs) must find excellent resources to help them succeed. Since they don’t have as much money as other...

Voice AI for UCaaS

Nov 29, 2022

The five steps needed for putting self-service CX and voice AI into action

The age of AI has arrived, and it's here to stay. Voice AI is one of the newest innovations in the field of technology, and it's poised...

Voice AI for UCaaS

Nov 16, 2022

This week in voice (S7E9)

This Week In Voice Season 7, Episode 9 Guests: Charles Cadbury (CEO, Say It Now), Colleen Fahey (US Managing Director, Sixieme Son),...

Nov 14, 2022

Is your small business customer ready for a smart AI receptionist?

Handling the phone lines can be a source of frustration for your team and your customers. From confusing flowchart systems to spam calls,...

Voice AI for UCaaS

Oct 21, 2022

How voice assistants are changing our lives

Changing and improving human lifestyles and environments has been a priority for technology since its inception. The world is constantly...

Voice AI for UCaaS

Oct 21, 2022

The future is now: Creating an omnichannel customer experience with conversation AI

An increasing number of companies want to improve the customer experience (CX) and stand out from the competition in a world where...

Voice AI for UCaaS

Oct 6, 2022

Onvego and Easy Aerial partner to provide intelligent drone technology

The partnership brings voice recognition and control to drone technology. Onvego, a leading provider of AI voice technology, has...

Onvego News

Sep 20, 2022

Why voice AI is crucial for handling holiday peaks

Holiday peaks can be stressful to employees, who need to handle more tasks than usual, and to customers, who can face delays in getting...

Voice AI for UCaaS

Sep 6, 2022

"Onvego managed to dial the speech recognition engine to the specific language parts needed for any known task. By doing that, they greatly increased the accuracy of speech recognition.

...This improvement comes in very handy in telephony applications."

Alon C.
CTO, Phone.com & Founder, VocalTec