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Blogs

Get the latest in voice AI trends, insights, and best practices.

Mar 12

Why Voice AI Is the Secret Weapon for UCaaS Providers

Unified Communications as a Service (UCaaS) providers offer a variety of communication and collaboration tools to businesses, including...

The impact of missed calls on a small business

Mar 6

Voice AI for UCaaS

The impact of missed calls on a small business

Missed calls can have a significant impact on small businesses. Studies show up to 60% of potential customers hang up the phone due to...

How to use voice AI to create the customer experience of the future

Jan 23

Voice AI for UCaaS

How to use voice AI to create the customer experience of the future

Did you know more than 46% of Americans (https://dataprot.net/statistics/ai-statistics/, 2022) use voice Artificial Intelligence (AI)...

Jan 19

Conversational AI

Voice AI: A brief history

Voice AI, also known as speech recognition or voice recognition technology, has a rich history dating back to the early 1900s. In the...

3 shifts UCaaS providers need to make to modernize their services

Jan 6

Voice AI for UCaaS

3 shifts UCaaS providers need to make to modernize their services

In recent years, UCaaS (Unified Communications as a Service) has become an increasingly popular choice for businesses looking to...

Delivering small business value with voice AI

Dec 16, 2022

Voice AI for UCaaS

Delivering small business value with voice AI

Business leaders who are on the fence about voice AI may have concerns about the changes technology can bring. However, conversational AI...

How adding a smart AI receptionist can help your small business customer grow

Nov 29, 2022

Voice AI for UCaaS

How adding a smart AI receptionist can help your small business customer grow

Small and medium businesses (SMBs) must find excellent resources to help them succeed. Since they don’t have as much money as other...

The five steps needed for putting self-service CX and voice AI into action

Nov 16, 2022

Voice AI for UCaaS

The five steps needed for putting self-service CX and voice AI into action

The age of AI has arrived, and it's here to stay. Voice AI is one of the newest innovations in the field of technology, and it's poised...

Nov 14, 2022

This week in voice (S7E9)

This Week In Voice Season 7, Episode 9 Guests: Charles Cadbury (CEO, Say It Now), Colleen Fahey (US Managing Director, Sixieme Son),...

Is your small business customer ready for a smart AI receptionist?

Oct 21, 2022

Voice AI for UCaaS

Is your small business customer ready for a smart AI receptionist?

Handling the phone lines can be a source of frustration for your team and your customers. From confusing flowchart systems to spam calls,...

"Onvego managed to dial the speech recognition engine to the specific language parts needed for any known task. By doing that, they greatly increased the accuracy of speech recognition.

...This improvement comes in very handy in telephony applications."

Alon C.
CTO, Phone.com & Founder, VocalTec

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